Groceries? Doctor appointment? No problem.
ShastaConnect’s Rural Public Transportation Services are available Monday through Friday.
Rides are provided from 8:00 a.m. to 3:30 p.m. Dispatch hours to schedule a ride are from 7:30 a.m. to 4:00 p.m.
Holiday Schedule
ShastaConnect’s Rural Public Transportation services are provided weekdays (Monday-Friday) for Shasta County’s residents living throughout rural Shasta County, outside of the Redding Area Bus Authority (RABA) service area. This includes the general public, as well as our Consolidated Transportation Services Agency (CTSA) riders who are seniors (60+ years of age) and mobility-impaired individuals (18 and over). Our door-to-door service helps anyone who can’t use conventional transit services get where they need to go, whether it’s a trip to the grocery store, the doctor’s office, or a friend’s house.
Our staff goes above and beyond.
Our team of drivers is dedicated to providing all riders with attentive, friendly service, and a great transportation experience. All vehicles are wheelchair accessible.
Our services are available Monday through Friday. Rides are provided from 8:00 AM to 3:30 PM. Dispatch hours to schedule a ride are from 7:30 AM to 4:00 PM.
We generally request 24-hour advance reservations, but we can sometimes accommodate late or same-day requests depending on our schedule.
We currently serve the following areas:
Cottonwood, Happy Valley, Bella Vista, Millville, Palo Cedro, Burney, Fall River, Cassel, McArthur, and the cities of Anderson, Redding, and Shasta Lake (outside RABA service area). But if your area isn’t listed, that doesn’t necessarily mean we won’t pick you up. Give us a call and we’ll see what we can do to get you where you need to go.
Trips are provided for eligible riders located outside the RABA service area or where trips are to/from the RABA service area. We don’t provide trips that are only within the RABA service area. If you’re looking to schedule a trip in the RABA service area, please click the following link to see how to contact RABA for a ride: https://www.rabaride.com/
To learn more about our service schedule or to make a reservation:
- Call us at (530) 226-3075 or
- Email us at: ride@shastaconnect.org
Frequently Asked Questions
Do you provide service in my area?
We provide rides in Shasta County outside of the Redding Area Bus Authority’s (RABA) service area. For a list of communities we serve, please check out the appropriate service page.
How do I book a ride?
Request a ride by calling us at (530) 226-3075 or filling out a ride request form here. Please click this link for contact information.
What hours do you operate?
Transportation services are available from 8:00 AM to 3:30 PM Monday through Friday. You may contact us to book a ride Monday through Friday from 7:30 A.M. to 4:00 P.M.
How much does a ride cost?
Fares are three dollars ($3.00)* per one-way trip for all riders. *Currently, fares are temporarily free due to grant funds.
How soon can I get a ride?
Generally, we request a 24-hour advance notice. However, we can sometimes accommodate same-day requests. Please call us at (530) 226-3075 or fill out a ride request form here and we’ll let you know when we can accommodate your ride request.
Can I request additional services?
Yes! We’re always looking for ways to provide better service. If you have a suggestion or comment on how we can improve service, please let us know by filling out the form on our Contact Us page.