On Sundays, there’s a new way to get where you need to go.

Sunday Transit means curb-to-curb,
on-demand service for all riders – FREE (for a limited time).

ShastaConnect Sunday Transit is completely free*, completely on-demand (by phone, web, or app), comes directly to your starting address and takes you to your exact destination. No need to walk to a pre-determined stop or wait for your ride in the heat, cold, or rain. We even offer door-to-door assistance by request. Sunday Transit operates everywhere within the service area shown below from 6:30 AM to 7:30 PM.

*Free fares will be offered for the first 24 months of this pilot program due to a grant from the Low Carbon Transit Operations Program (LCTOP).

Here’s How It Works

Similar to Uber or Lyft, ShastaConnect’s Sunday Transit service is available on demand. Book a trip by phone, mobile app, or on this website, get matched with a vehicle going your way, and get to your exact destination. Multiple people heading in the same direction will share their ride on one of our vans or buses. Service hours are from 6:30 AM to 7:30 PM, every Sunday (excluding some holidays).

Book a Trip in 4 Easy Steps

Step 1:
Set up an account – there are 3 simple ways:
1. Click here to create an account online

-or-

2. Download the app to create an account from you smart phone
     

-or-

3. Call our support line at (530) 226-3075 and a customer service agent will assist you in setting up your account. If requesting a ride by phone*, please have the following information ready:

  • Your name
  • Contact phone number
  • Address where we are picking you up
  • Address where we are dropping you off
  • Desired time of pickup

*Please note – ride requests by phone may only be made with a live dispatcher. Thank you.

Setting up an account requires a valid email address.  If you don’t have an email address, don’t worry! Just call our support desk and they’ll help you create your account. 

Step 2:
Log in to your account and enter the address of where you would like to go.

Step 3:

Enter when you’d like to start your trip (choose the default setting if you’d like to book “as soon as possible” or select a date and time) and add the number of passengers you would like to book the trip for, including any rider parameters (ex: has a bike, has a service animal, uses a wheelchair, etc.).  Up to (6) total passengers allowed per trip.  Click “Add Passengers.”

Step 4:
Click “Create Journey” to review a summary of your ride request.  If you’re happy with the request, click “Book ShastaConnect” to book your trip. Once booked, you’ll receive status updates on where your bus is located and when it will reach you.  On average, your vehicle should arrive within a few minutes of booking a trip.

Sit back, relax, and enjoy the ride!

Prefer to reserve in advance? No problem! 

Use our advance reservation option to book rides on Sundays up to three days in advance.

Simply log in to your account or call us to set up a reservation as early as the Friday morning before your ride.

Service hours are from 6:30 AM to 7:30 PM, every Sunday.

Frequently Asked Questions

How do I book a ride?

Once you have an account you can book a ride through the mobile app, online, or by calling us at (530) 226-3075.  If requesting a ride by phone*, please have the following information ready:

  • Your name
  • Contact phone number
  • Address where we are picking you up
  • Address where we are dropping you off
  • Desired time of pickup

*Please note – ride requests by phone may only be made with a live dispatcher. Thank you.

What hours do you operate?

We provide transportation services on Sundays from 6:30 AM to 7:30 PM within our service area. Please check out our service page for more details.

How much does a ride cost?

Thanks to some state grant funding, rides are currently free.  We hope to provide free fares through October 2021. This could change in the future, when a small fare per trip may be charged.

How many passengers can I book?

Riders can book a trip up to six total passengers (including the rider requesting the trip).  Riders can add any important trip characteristics for each rider (such as having a bicycle, in a wheelchair, or having a service animal) to customize their trip.

How long is the wait time?

Wait times will vary depending on the time and distance of your request, number of riders, and location of vehicles. However, we expect most folks will only need to wait a few minutes before their ride begins.

How long will I ride the bus?

Ride times will vary depending on the distance of your trip, the time of your request, the order of your ride request with other ride requests, the number of riders, and the number of additional ride requests we receive during your trip. Please refer to your ride itinerary on your mobile device for updates.  We’re committed to getting you to your destination, while also maximizing ride-sharing with other riders.  Periodically, this may mean your trip may go a different route than you would expect. Rest assured, we’ll get you to your destination safely.

Do you provide services in my area? Where can I find information on what areas you serve on Sundays?

You can find our service area map and hours of operation on our Sunday Schedule and Map page. Initially we’re starting our services in the Redding area, but will look for opportunities to expand based on available resources and community requests.

It doesn’t look like you service my area. Can I submit a request for service?

Yes! We are continually looking for ways to expand the service to meet community needs.  This is a new service, so we’re learning how to serve our region efficiently.  We want to make sure we provide the highest service possible. Contact us with questions or feedback.

How long will the service operate?

Our Sunday transit service is a two-year pilot program (October 2019 – October 2021). Operations beyond the initial two years are unknown and will be dependent on how much the service is used.   For years there have been requests for transit services on Sundays but finding a cost-effective solution has been a challenge.  We’re hoping this on-demand service model meets that need.